Your privacy matters to us. This page explains exactly what personal data jili jl collects from Filipino players, how we use it, and the rights you have over your own information. Please read it carefully before registering or using the platform.
When you register an account on jili jl, we collect the personal information you provide, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect technical data generated by your use of the platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. If you contact our support team, we may also retain records of that correspondence to help resolve any follow-up queries. All data collection is limited to what is necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.
The personal data we collect is used primarily to operate and maintain your jili jl account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable regulations. We also use your data to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform terms or policies. Where you have opted in, we may send you information about promotions, VIP programme updates, or new features available on the platform. Your data is used to personalise your experience — for example, to remember your preferred payment method or to surface relevant betting markets. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
jili jl does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your data with carefully selected service providers who assist us in operating the platform — for example, payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All third-party service providers arebound by strict confidentiality obligations and are not permitted to use your data for any purpose other than the specific service they provide to us. We may also disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of jili jl, our members, or the public. Any such disclosure will be limited to the minimum information required to fulfil the legal obligation.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Your account is protected by password authentication, and we strongly recommend that you choose a strong, unique password and do not share it with anyone. Sensitive data transmitted between your device and our platform is encrypted using industry-standard protocols, and our servers are hosted in secure, access-controlled environments. We conduct regular security reviews and keep our systems updated to address emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine data protection regulations as promptly as possible.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations. Under Philippine anti-money laundering and gaming regulations, we are required to retain certain transaction and identity records for a minimum period even after an account is closed. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you request the closure of your account, we will begin the data retention review process and inform you of the applicable timelines. You may contact our support team at [email protected] if you have specific questions about how long particular categories of your data are held.
As a registered member of jili jl, you have a number of rights in relation to the personal data we hold about you, in accordance with applicable Philippine data protection law. You have the right to request access to your personal data, to ask us to correct any inaccuracies, and to request the deletion of data that we no longer have a legal basis to retain. You may also object to certain types of processing, such as direct marketing communications, and withdraw any consent you have previously given at any time. To exercise any of these rights, please contact our support team at [email protected] with your request, and we will respond within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can action them, to ensure that your data is not disclosed to an unauthorised party.
jili jl uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used so that we can continue to improve it for Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytical and preference cookies help us understand which features are most useful and allow us to personalise your experience, but these can be managed through your browser settings. We do not use third-party advertising cookies or share tracking data with external advertising networks. By continuing to use the jili jl platform after being informed of our cookie use, you consent to the placement of essential cookies on your device. For more detailed information about the specific cookies we use and how to manage them, please contact our support team.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes, we will notify registered members through the platform or by email to the address associated with your account. The date of the most recent review is shown at the bottom of this page. We encourage you to check this page periodically so that you are always aware of how your personal data is being handled. Your continued use of the jili jl platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.
Last reviewed: 2025. This Privacy Policy applies to all registered members of the jili jl platform and supersedes any previously published version. For questions, contact [email protected].
Quick answers to the most common data and privacy questions from our members.
No — jili jl does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Your data is shared only with service providers who help us operate the platform, such as payment processors and identity verification services, and only under strict confidentiality agreements. These providers are not permitted to use your data for anything other than the specific service they perform for us. We will never pass your information to external advertisers or data brokers. If you have concerns about how your data is shared, you are welcome to contact our support team at [email protected] for clarification.
You can request access to the personal data we hold about you, or ask us to delete data that we no longer have a legal basis to retain, by contacting our support team at [email protected]. Please include your registered email address and a description of your request so we can process it efficiently. We may need to verify your identity before actioning the request to ensure your data is not disclosed to an unauthorised person. We will respond to all data requests within a reasonable timeframe in accordance with applicable Philippine data protection law. Please note that some data may need to be retained for a minimum period to comply with regulatory requirements even after your account is closed.
Yes — all payment data transmitted through the jili jl platform is encrypted using industry-standard security protocols, and we work only with reputable payment processors who maintain their own rigorous security standards. We do not store full card numbers or complete payment credentials on our own servers; sensitive payment details are handled directly by our certified payment partners. Your account and transaction history are protected by authentication controls, and we monitor for unusual activity to detect and respond to potential security incidents quickly. If you ever notice suspicious activity on your account, please contact our support team immediately at [email protected]. We are committed to keeping your financial information safe at every step of the transaction process.
Yes — you can opt out of marketing communications from jili jl at any time by contacting our support team at [email protected] or by updating your communication preferences in your account settings. Opting out of marketing messages will not affect essential account notifications, such as transaction confirmations, security alerts, or important policy updates, which we are required to send to all registered members. We respect your preferences and will process opt-out requests promptly. If you continue to receive marketing messages after submitting an opt-out request, please contact us again so we can investigate and resolve the issue. Your right to withdraw consent for marketing communications is guaranteed under applicable Philippine data protection regulations.
Our support team is here to help with any data or privacy concerns. You can also visit the FAQ for quick answers, or head to the Responsible Gaming page for tools to manage your activity on the platform.